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Perhaps you should contact hosting, if it is beyond admin's control. If it cannot be fixed by admins or players, hosting is to blame.

Alina, post: 111083, member: 18175 Wrote:Perhaps you should contact hosting, if it is beyond admin's control. If it cannot be fixed by admins or players, hosting is to blame.

Indeed i m contacting . People who are responding to the current topic are all Administrators and we are trying to solve it

Dragon, post: 111071, member: 724 Wrote:server's
In which you are facing problem(ping issues)
PS:
PUG 2 Asian server is bugged i guess.
After warm up..when Map was changed to nuke
Everyone was having ping spikes.

Really, cause I know enzo would start complaining when his and his bros ping spikes to 500 on pug 1..

iC:\Users\deepak>Tracert 119.81.28.242

Tracing route to 119.81.28.242-static.reverse.softlayer.com [119.81.28.242]
over a maximum of 30 hops:

1 20 ms 8 ms 9 ms 10.121.0.1
2 7 ms 8 ms 5 ms 202.88.149.1
3 7 ms 15 ms 7 ms 202.88.149.66
4 8 ms 9 ms 11 ms 202.88.149.33
5 17 ms 15 ms 22 ms 125.19.22.17
6 132 ms 201 ms 112 ms 182.79.245.62
7 94 ms 85 ms 89 ms 36351.sgw.equinix.com [202.79.197.69]
8 90 ms 86 ms 88 ms ae5.dar01.sr03.sng01.networklayer.com [50.97.18.
197]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.


Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\deepak>tracert 119.81.28.240

Tracing route to 119.81.28.240-static.reverse.softlayer.com [119.81.28.240]
over a maximum of 30 hops:

1 16 ms 6 ms 9 ms 10.121.0.1
2 6 ms 8 ms 6 ms 202.88.149.1
3 6 ms 8 ms 6 ms 202.88.149.66
4 8 ms 6 ms 7 ms 202.88.149.33
5 15 ms 14 ms 11 ms 125.19.22.17
6 85 ms 80 ms 83 ms 182.79.252.6
7 82 ms 82 ms 95 ms 36351.sgw.equinix.com [202.79.197.69]
8 102 ms 82 ms 83 ms ae5.dar01.sr03.sng01.networklayer.com [50.97.18.
197]
9 * * 92 ms po1.fcr01.sr03.sng01.networklayer.com [174.133.1
18.131]
10 * ^C
C:\Users\deepak>

C:\Users\deepak>


Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\deepak>tracert 119.81.28.241

Tracing route to 119.81.28.241-static.reverse.softlayer.com [119.81.28.241]
over a maximum of 30 hops:

1 9 ms 7 ms 7 ms 10.121.0.1
2 8 ms 6 ms 6 ms 202.88.149.1
3 9 ms 7 ms 10 ms 202.88.149.66
4 9 ms 10 ms 10 ms 202.88.149.33
5 8 ms 10 ms 10 ms 125.19.0.209
6 164 ms 86 ms 84 ms 182.79.245.26
7 83 ms 85 ms 85 ms 36351.sgw.equinix.com [202.79.197.69]
8 84 ms 83 ms 83 ms ae5.dar01.sr03.sng01.networklayer.com [50.97.18.
197]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13


Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\deepak>tracert 119.81.28.243

Tracing route to 119.81.28.243-static.reverse.softlayer.com [119.81.28.243]
over a maximum of 30 hops:

1 5 ms 13 ms 7 ms 10.121.0.1
2 12 ms 19 ms 16 ms 202.88.149.1
3 8 ms 8 ms 18 ms 202.88.149.66
4 13 ms 10 ms 10 ms 202.88.149.33
5 48 ms 46 ms 46 ms 115.113.248.145.static-delhi.vsnl.net.in [115.11
3.248.145]
6 73 ms 70 ms 86 ms 172.31.17.5
7 109 ms 107 ms 110 ms ix-4-2.tcore1.CXR-Chennai.as6453.net [180.87.36.
9]
8 133 ms 110 ms * if-3-3.tcore2.CXR-Chennai.as6453.net [180.87.36.
6]
9 121 ms 104 ms 102 ms if-6-2.tcore2.SVW-Singapore.as6453.net [180.87.3
7.14]
10 96 ms 94 ms 95 ms 180.87.15.218
11 111 ms 118 ms 115 ms i-1-0-0.6ntp-core01.bi.telstraglobal.net [202.84
.243.81]
12 116 ms 119 ms 116 ms i-0-1-0-0.istt02.bi.telstraglobal.net [202.84.24
3.110]
13 110 ms 106 ms 121 ms unknown.telstraglobal.net [202.126.128.18]
14 111 ms 107 ms 113 ms ae5.dar01.sr03.sng01.networklayer.com [50.97.18.
197]
15 * 96 ms * po1.fcr01.sr03.sng01.networklayer.com [174.133.1
18.131]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 *

I'd like to add that this has been happening on some of the US servers lately, too. Today, about 5 minutes ago, it happened for the second time on the Office DM. Multiple people made comments about it. It basically lags, then you get the "connection error" message or whatever at the top right, then 10-20 seconds later gameplay resumes. It is very odd. I also experienced this a couple times on other servers recently, like d2 DM and sniper server. We're not getting attacked again, are we?

Note: When I got the "connection error" message, I refreshed my "favorites" list multiple times... while all the others disappeared during this time, the Pop Maps server did not. It's interesting to note since the Pop Maps server is west coast, unlike the others. Dunno if that has any significance here, but thought I'd mention it.


Happened again this evening around 12am PST... we had like 20ish people in the Sniper server, when suddenly the server lagged out/disconnected everyone. A minute or two later it was back up (as if it had just been reset), but then a few moments later it restarted again. Is that normal? It completely cleared the server; only 3 or 4 of us came back.

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\deepak>tracert 119.81.28.243

Tracing route to 119.81.28.243-static.reverse.softlayer.com [119.81.28.243]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 10.19.209.1
2 1 ms <1 ms 1 ms 103.255.232.1
3 15 ms 7 ms 5 ms 14.141.116.1.static-Delhi.vsnl.net.in [14.141.11
6.1]
4 40 ms 40 ms 40 ms 172.31.17.5
5 127 ms 129 ms 128 ms ix-2-0-3-1331.tcore1.HK2-Hong-Kong.as6453.net [1
16.0.67.121]
6 130 ms 132 ms 133 ms softlayer1-lacp-10G.hkix.net [202.40.161.241]
7 123 ms 123 ms 124 ms ae7.bbr02.pn01.hkg01.networklayer.com [50.97.18.
175]
8 130 ms 131 ms 129 ms ae0.bbr02.eq01.sng02.networklayer.com [50.97.18.
172]
9 128 ms 128 ms 127 ms ae6.dar02.sr03.sng01.networklayer.com [50.97.18.
203]
10 127 ms 128 ms 128 ms po2.fcr01.sr03.sng01.networklayer.com [174.133.1
18.133]
11 132 ms 133 ms 131 ms 119.81.28.243-static.reverse.softlayer.com [119.
81.28.243]

Trace complete.