High ping on office-asia

Donut · Oct 19 2014, 03:20 AM

(wL) 24/7 Office :: WAR-LORDS.NET:
Active code page: 437

C:\Users\ktcm1>ping office.war-lords.net

Pinging office.war-lords.net [63.141.232.213] with 32 bytes of data:
Reply from 63.141.232.213: bytes=32 time=178ms TTL=47
Reply from 63.141.232.213: bytes=32 time=178ms TTL=47
Reply from 63.141.232.213: bytes=32 time=177ms TTL=47
Reply from 63.141.232.213: bytes=32 time=177ms TTL=47

Ping statistics for 63.141.232.213:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 177ms, Maximum = 178ms, Average = 177ms

C:\Users\ktcm1>tracert office.war-lords.net

Tracing route to office.war-lords.net [63.141.232.213]
over a maximum of 30 hops:

1 7 ms 5 ms 5 ms 118.33.116.254
2 4 ms 5 ms 3 ms 118.33.116.254
3 5 ms 3 ms 2 ms 118.33.0.137
4 3 ms 2 ms 1 ms 112.188.69.65
5 4 ms 2 ms 1 ms 112.188.53.85
6 7 ms 3 ms 3 ms 112.174.59.57
7 4 ms 1 ms 2 ms 112.174.48.170
8 3 ms 1 ms 2 ms 112.174.84.34
9 138 ms 186 ms 135 ms 112.174.87.118
10 136 ms 148 ms 147 ms 10ge12-7.core1.lax1.he.net [184.105.246.197]
11 142 ms 135 ms 137 ms 10ge1-3.core1.lax2.he.net [72.52.92.122]
12 171 ms 162 ms 162 ms 10ge1-2.core1.den1.he.net [72.52.92.37]
13 213 ms 201 ms 201 ms 10ge5-5.core1.mci3.he.net [184.105.222.22]
14 176 ms 173 ms 174 ms 10ge4-1.core1.mci2.he.net [184.105.213.37]
15 241 ms 230 ms 228 ms wholesale-internet-inc.10gigabitethernet1-3.core
1.mci2.he.net [216.66.78.90]
16 231 ms 229 ms * ve-101.edge-b.clay1.mci.us.wholesaleinternet.net
[69.30.209.138]
17 174 ms 173 ms 173 ms 192.187.107.43
18 180 ms 177 ms 178 ms 63.141.232.213

Trace complete.

(wL) 24/7 Office |ASIA| :: WAR-LORDS.NET:
Active code page: 437

C:\Users\ktcm1>ping officeasia.war-lords.net

Pinging officeasia.war-lords.net [119.81.28.242] with 32 bytes of data:
Reply from 119.81.28.242: bytes=32 time=191ms TTL=48
Reply from 119.81.28.242: bytes=32 time=188ms TTL=48
Reply from 119.81.28.242: bytes=32 time=179ms TTL=48
Reply from 119.81.28.242: bytes=32 time=173ms TTL=48

Ping statistics for 119.81.28.242:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 173ms, Maximum = 191ms, Average = 182ms

C:\Users\ktcm1>tracert officeasia.war-lords.net

Tracing route to officeasia.war-lords.net [119.81.28.242]
over a maximum of 30 hops:

1 6 ms 5 ms 5 ms 118.33.116.254
2 5 ms 5 ms 5 ms 118.33.116.254
3 5 ms 3 ms 7 ms 118.33.0.137
4 2 ms 3 ms 12 ms 112.188.69.65
5 4 ms 1 ms 1 ms 112.188.53.77
6 7 ms 3 ms 3 ms 112.174.59.49
7 3 ms 2 ms 1 ms 112.174.48.174
8 2 ms 1 ms 1 ms 112.174.84.238
9 31 ms 31 ms 30 ms 121.189.3.62
10 33 ms 30 ms 30 ms ae-19.r24.tokyjp05.jp.bb.gin.ntt.net [129.250.6.
209]
11 32 ms 32 ms 32 ms ae-2.r00.tokyjp03.jp.bb.gin.ntt.net [129.250.2.5
]
12 106 ms 104 ms 120 ms xe-0-1-0-8.r00.tokyjp03.jp.ce.gin.ntt.net [61.21
3.145.38]
13 189 ms 187 ms 187 ms ae1.bbr01.eq01.sng02.networklayer.com [50.97.18.
165]
14 168 ms 169 ms 160 ms ae5.dar02.sr03.sng01.networklayer.com [50.97.18.
199]
15 191 ms * 192 ms po2.fcr01.sr03.sng01.networklayer.com [174.133.1
18.133]
16 199 ms 193 ms 190 ms 119.81.28.242-static.reverse.softlayer.com [119.
81.28.242]

Trace complete.

Normally I would get around 60- 90 ping on the Asian servers

***Matt*** · Oct 19 2014, 10:08 AM

Can you let me know if this is still happening? If it is I will open a ticket.

Donut · Oct 19 2014, 01:31 PM

(Oct 19 2014, 10:08 AM)Matt Wrote: Can you let me know if this is still happening? If it is I will open a ticket.

My ping is still 190-220 in the office asia servers

***Matt*** · (This post was last modified: Oct 19 2014, 03:23 PM by Matt.)

It looks like there might be some congestion with Telstra Global (The transit to your ISP) and Korea Telecom which you can see on hop 9.

traceroute to * (*), 30 hops max, 60 byte packets
1 119.81.33.41-static.reverse.softlayer.com (119.81.33.41) 6.514 ms 6.552 ms 6.600 ms
2 ae11.dar01.sr03.sng01.networklayer.com (174.133.118.130) 0.230 ms 0.232 ms 0.270 ms
3 ae8.bbr01.eq01.sng02.networklayer.com (50.97.18.196) 0.331 ms 0.376 ms 0.374 ms
4 unknown.telstraglobal.net (202.126.128.17) 1.478 ms 3.295 ms 3.290 ms
5 i-0-2-0-0.istt-core02.bi.telstraglobal.net (202.84.243.73) 2.780 ms 2.780 ms 2.775 ms
6 i-0-5-0-0.hkhh-core02.bx.telstraglobal.net (202.84.249.157) 37.406 ms i-0-3-0-0.hkhh-core02.bx.telstraglobal.net (202.84.249.161) 36.904 ms 36.946 ms
7 i-0-0-0-0.siko-core03.bx.telstraglobal.net (202.84.144.73) 90.500 ms 90.417 ms 90.378 ms
8 i-0-4-1-0-peer.siko02.pr.telstraglobal.net (134.159.125.117) 88.385 ms 90.704 ms 89.375 ms
9 korea_telecom-peer.siko02.pr.telstraglobal.net (134.159.125.118) 280.057 ms 279.883 ms 279.782 ms
10 112.174.83.137 (112.174.83.137) 204.081 ms 203.292 ms 203.215 ms
11 112.174.8.213 (112.174.8.213) 210.590 ms 212.790 ms 212.760 ms
12 112.174.19.54 (112.174.19.54) 197.406 ms 195.165 ms 195.143 ms

I have gone and made a support ticket and am waiting for a reply.

Donut · (This post was last modified: Oct 19 2014, 03:59 PM by Donut.)

Thanks a lot, my pings gone down a bit.

***Matt*** · Oct 19 2014, 04:54 PM

Donut can you download and run this http://winmtr.net/download-winmtr/ with one of the server IP's please.

Donut · Oct 19 2014, 06:03 PM

officeasia.war-lords.net

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 118.33.116.254 - 0 | 21 | 21 | 3 | 5 | 8 | 5 |
| 118.33.116.254 - 0 | 21 | 21 | 3 | 4 | 8 | 3 |
| 118.33.0.137 - 0 | 21 | 21 | 2 | 3 | 5 | 3 |
| 112.188.69.65 - 0 | 21 | 21 | 2 | 4 | 15 | 2 |
| 112.188.53.77 - 0 | 21 | 21 | 1 | 4 | 50 | 2 |
| 112.174.59.49 - 0 | 21 | 21 | 2 | 3 | 6 | 6 |
| 112.174.48.174 - 0 | 21 | 21 | 1 | 2 | 4 | 2 |
| 112.174.84.238 - 0 | 21 | 21 | 2 | 2 | 5 | 3 |
| 121.189.3.62 - 0 | 21 | 21 | 29 | 35 | 84 | 54 |
| ae-19.r25.tokyjp05.jp.bb.gin.ntt.net - 0 | 21 | 21 | 30 | 31 | 35 | 32 |
| ae-2.r00.tokyjp03.jp.bb.gin.ntt.net - 0 | 21 | 21 | 30 | 31 | 34 | 31 |
|xe-0-1-0-8.r00.tokyjp03.jp.ce.gin.ntt.net - 0 | 21 | 21 | 32 | 34 | 61 | 33 |
| ae1.bbr01.eq01.sng02.networklayer.com - 0 | 21 | 21 | 115 | 117 | 144 | 115 |
| ae5.dar02.sr03.sng01.networklayer.com - 0 | 21 | 21 | 116 | 117 | 119 | 117 |
| po2.fcr01.sr03.sng01.networklayer.com - 0 | 21 | 21 | 115 | 122 | 222 | 116 |
|119.81.28.242-static.reverse.softlayer.com - 0 | 21 | 21 | 116 | 116 | 118 | 116 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

***Matt*** · Oct 22 2014, 07:38 AM

Donut can you perform another MTR and tell me if it's any better?

Donut · Oct 22 2014, 02:52 PM

I'm not sure if it has but do get a lower ping when I connect to the servers now.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 118.33.116.254 - 0 | 668 | 668 | 3 | 5 | 41 | 6 |
| 118.33.116.254 - 0 | 668 | 668 | 3 | 5 | 41 | 5 |
| 118.33.0.137 - 0 | 668 | 668 | 2 | 4 | 459 | 3 |
| 112.188.69.65 - 0 | 667 | 667 | 1 | 8 | 1388 | 3 |
| 112.188.53.77 - 0 | 667 | 667 | 1 | 6 | 119 | 2 |
| 112.174.59.49 - 0 | 668 | 668 | 1 | 4 | 7 | 3 |
| 112.174.48.174 - 0 | 668 | 668 | 1 | 8 | 112 | 2 |
| 112.174.84.238 - 0 | 667 | 667 | 1 | 3 | 43 | 3 |
| 121.189.3.62 - 1 | 652 | 648 | 29 | 38 | 147 | 32 |
| ae-19.r24.tokyjp05.jp.bb.gin.ntt.net - 8 | 515 | 476 | 30 | 38 | 93 | 46 |
| ae-3.r00.tokyjp03.jp.bb.gin.ntt.net - 0 | 667 | 667 | 30 | 35 | 55 | 32 |
|xe-0-0-0.bbr01.eq01.tok01.networklayer.com - 0 | 667 | 667 | 61 | 62 | 95 | 63 |
| ae1.bbr01.eq01.sng02.networklayer.com - 0 | 668 | 668 | 91 | 92 | 133 | 93 |
| ae5.dar02.sr03.sng01.networklayer.com - 0 | 668 | 668 | 92 | 94 | 137 | 94 |
| po2.fcr01.sr03.sng01.networklayer.com - 22 | 363 | 286 | 91 | 96 | 226 | 92 |
|119.81.28.242-static.reverse.softlayer.com - 0 | 668 | 668 | 91 | 93 | 99 | 94 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider