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I need tracerts of when it's normal and bad so I can see where the problem is.

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Matt, post: 83152, member: 178 Wrote:Raptor I mean't to another server not related to ours.

Manky traceroute it.

Crappy internet my ISP gives me....

Raptor I don't think there is much I can do to help you. You will need to contact your ISP.

It's funny, my problems back now. lol, I know a few others who use the same ISP as me that have the same prob as me. Their Internet was fine a day ago.

Called a technician over, he told me it was a server problem. I told him I'm sure it wasn't.. since I'm getting a ping increase on a few socal servers and not only this one.

Manky™, post: 83150, member: 15413 Wrote:Philippines people getting high ping, i don't understand why. o_O

because the servers r only crappy...not the internet of the ppl

thavs, post: 83163, member: 16525 Wrote:because the servers r only crappy...not the internet of the ppl

Riser, post: 83160, member: 992 Wrote:It's funny, my problems back now. lol, I know a few others who use the same ISP as me that have the same prob as me. Their Internet was fine a day ago.

Called a technician over, he told me it was a server problem. I told him I'm sure it wasn't.. since I'm getting a ping increase on a few socal servers and not only this one.

I think is a worldwide problem..:confused:

thavs, post: 83163, member: 16525 Wrote:because the servers r only crappy...not the internet of the ppl

The servers are hosted at Softlayer, probably the biggest datacenter company in the world. I ping perfectly fine to them at 60ms, but I have a decent ISP.

Here's some information about the datacenter if you're interested

http://www.softlayer.com/about/datacenters/singapore
http://www.softlayer.com/about/network/carriers

Specifically NTT 2X10Gbps, TATA 4X10Gbps, Telstra 2X10Gbps, Equinix SNG 1X10Gbps

All the tracerts have been indicating that it is an ISP problem. Softlayers network starts at networklayer.com in the tracerts, anything before this is an ISP problem.

Riser, post: 83160, member: 992 Wrote:It's funny, my problems back now. lol, I know a few others who use the same ISP as me that have the same prob as me. Their Internet was fine a day ago.

Called a technician over, he told me it was a server problem. I told him I'm sure it wasn't.. since I'm getting a ping increase on a few socal servers and not only this one.

Tracert please.


Thavs I've been doing some traceroutes to your IP from our server and I have to say it's pretty shocking.

Quote:traceroute to *** (***), 30 hops max, 60 byte packets
1 119.81.33.41-static.reverse.softlayer.com (119.81.33.41) 0.315 ms 0.382 ms 0.427 ms
2 ae11.dar02.sr03.sng01.networklayer.com (174.133.118.132) 0.148 ms 0.196 ms 0.194 ms
3 ae9.bbr01.eq01.sng02.networklayer.com (50.97.18.198) 0.806 ms ae9.bbr02.eq01.sng02.networklayer.com (50.97.18.202) 0.806 ms ae9.bbr01.eq01.sng02.networklayer.com (50.97.18.198) 0.803 ms
4 vlan585.icore1.svq-singapore.as6453.net (120.29.215.105) 9.915 ms 9.968 ms vlan577.icore1.svq-singapore.as6453.net (120.29.215.101) 10.016 ms
5 if-10-0-0-1107.core1.SVQ-Singapore.as6453.net (120.29.214.1) 1.543 ms if-0-0-0-1108.core1.svq-singapore.as6453.net (120.29.214.13) 1.016 ms 1.008 ms
6 if-8-1-0-0.tcore1.svw-singapore.as6453.net (180.87.36.22) 270.041 ms 270.159 ms 270.116 ms
7 if-6-2.tcore2.TV2-Tokyo.as6453.net (180.87.12.110) 310.206 ms 278.140 ms 277.322 ms
8 if-2-2.tcore1.TV2-Tokyo.as6453.net (180.87.180.1) 256.121 ms 256.257 ms 256.094 ms
9 if-9-2.tcore2.PDI-PaloAlto.as6453.net (180.87.180.17) 265.028 ms 263.111 ms 253.156 ms
10 if-2-2.tcore1.PDI-PaloAlto.as6453.net (66.198.127.1) 254.802 ms 272.334 ms 263.288 ms
11 if-1-2.tcore1.NYY-NewYork.as6453.net (66.198.127.6) 280.196 ms 281.401 ms 273.906 ms
12 if-2-0-0-27.mcore4.NYY-NewYork.as6453.net (216.6.90.50) 248.450 ms if-4-0-0-28.mcore4.NYY-NewYork.as6453.net (209.58.60.33) 279.945 ms if-2-0-0-27.mcore4.NYY-NewYork.as6453.net (216.6.90.50) 248.743 ms
13 ix-10-1-0.mcore4.NYY-NewYork.as6453.net (209.58.60.2) 547.010 ms 543.452 ms 556.725 ms
14 218.248.250.82 (218.248.250.82) 537.994 ms 530.804 ms 545.086 ms
15 218.248.255.29 (218.248.255.29) 549.417 ms 540.243 ms 539.366 ms

Your ISP basically has it going India -> New York -> Palo Alto -> Tokyo -> Singapore. The longest route possible. There's an underseas cable that links Singapore and India so I dunno why they aren't using that. http://en.wikipedia.org/wiki/TIISCS_%28cable_system%29


thavs just in case you don't see my private message, can you please provide a tracert to 119.81.28.240. I'm trying to see if Softlayer can do anything about it and they're requesting a traceroute from you.

thavs, post: 83163, member: 16525 Wrote:because the servers r only crappy...not the internet of the ppl

My internet is also MTNL- form of a BSNL. Mine is awesome. now u can compare.

Matt, post: 83173, member: 178 Wrote:The servers are hosted at Softlayer, probably the biggest datacenter company in the world. I ping perfectly fine to them at 60ms, but I have a decent ISP.

Here's some information about the datacenter if you're interested

http://www.softlayer.com/about/datacenters/singapore
http://www.softlayer.com/about/network/carriers

Specifically NTT 2X10Gbps, TATA 4X10Gbps, Telstra 2X10Gbps, Equinix SNG 1X10Gbps

All the tracerts have been indicating that it is an ISP problem. Softlayers network starts at networklayer.com in the tracerts, anything before this is an ISP problem.

Double post

Tracert please.

Double post

Thavs I've been doing some traceroutes to your IP from our server and I have to say it's pretty shocking.




Your ISP basically has it going India -> New York -> Palo Alto -> Tokyo -> Singapore. The longest route possible. There's an underseas cable that links Singapore and India so I dunno why they aren't using that. http://en.wikipedia.org/wiki/TIISCS_(cable_system)

Double post

thavs just in case you don't see my private message, can you please provide a tracert to 119.81.28.240. I'm trying to see if Softlayer can do anything about it and they're requesting a traceroute from you.

Here it is tracert to 119.81.33.42 ^^^






Here the tracert to 119.81.28.240 ^^^