[Crusader]

Good day sir/madam

First of all I want to apologize for one of players in my computer shop is using wallhack, I have 13 computers here and all of them are affected of the said banned. more or less I have 20+ good players here playing in your servers and your server is the only server have low ping in my list. As the owner of this computer shop I strictly prohibited any cheats installed in our computers, this is the firstime my computers got banned, because of one players not follow your rules and my rules here, I promised that the said kid will not enter in my shop anymore, I am humble requesting to lift our banned and will not happen again. Im from philippines sorry if my english is not very good. Im also admin off css community here before I think 8 yrs ago, at pldtplay.com but its already gone thats why I understand the hard work you are doing cleaning our server specially to the cheaters and you did it right I am here writing you to humble request our banned be lift since this is the only server we play....I hope you consider this as my last warning and if happen again I will accept any punishment you will impose to us... again sir/madam sorry for the said cheat.. since I am busy yesterday and happen also yesterday and I checked the ban list and this is the only tagalog words i saw banned "KABAYO" I think this is the said ID I am reffering STEAM_0:0:488921816.. thank you very much hope Ill read your reply regarding this incident thank you very much

Well i am the one who banned KABAYO in dust2 Pub .All your players are using no-steam account add to that using wall hack(some of them) .
It's your PC your responsibility, i won't be unbanning the player ,but you can wait for the response of root admin

Is there any chance to shorten the banned instead of permanent? hope there is a way so we can play again thanks for understanding and giving time to my post

 since Bison not active ,we need a solution to this issue .
This is what we gonna do Mr.Abdul ,you provide me a list of 10-12  who play from your shop along  with the alias  they use in  WL , i will cross check that data with server player joining log,if thats correct your story is verified and i will think abt lifting the ban .