[Matt]

1 166 ms 159 ms 159 ms 192.168.53.2
2 200 ms 176 ms 265 ms 172.24.128.198

1 * * * Request timed out.
2 175 ms 182 ms 296 ms 172.24.128.198

You need to fix your network (Your modem/router is your first hop), you will never have a good ping with your first hop having such a high ping as it's just down hill from there. Generally your first hop should be less than 5ms and your second hop less than 50ms.