High Ping even on Asian server..(only wL)

ALING KURING SARI SARI STORE · Dec 29 2012, 06:38 PM

my ping was 100-125ms in the first few weeks of its inception, but now its 255ms (50-60ms higher than the us server :O) even after restarting my router. I did a tracert.

Tracing route to 119.81.28.240-static.reverse.softlayer.com [119.81.28.240]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms dsldevice.domain.name [192.168.1.1]
2 24 ms 23 ms 24 ms 115.147.64.1
3 28 ms 22 ms 29 ms 124.217.124.165
4 25 ms 22 ms 27 ms 124.217.126.153
5 22 ms 21 ms 23 ms 124.217.126.162
6 24 ms 24 ms 24 ms 202.138.144.221
7 25 ms 25 ms 24 ms 202.138.145.237
8 29 ms 27 ms 28 ms 202.138.145.242
9 * * * Request timed out.
10 * * * Request timed out.
11 186 ms 188 ms 186 ms GigE1-2.IG2.LAX7.ALTER.NET [63.114.62.197]
12 * 187 ms 187 ms 0.xe-1-0-1.XT2.LAX7.ALTER.NET [152.63.118.38]
13 186 ms 185 ms 185 ms 0.xe-11-0-0.BR1.LAX15.ALTER.NET [152.63.115.94]

14 188 ms 187 ms 188 ms ix-11-2-2-0.tcore1.lvw-losangeles.as6453.net [64
.86.252.97]
15 253 ms 256 ms 250 ms if-2-2.tcore2.lvw-losangeles.as6453.net [66.110.
59.2]
16 238 ms 239 ms 238 ms if-7-2.tcore2.SVW-Singapore.as6453.net [180.87.1
5.25]
17 242 ms 250 ms 250 ms vlan1807.icore1.svq-singapore.as6453.net [120.29
.215.29]
18 242 ms 243 ms 241 ms ae12.bbr01.eq01.sng02.networklayer.com [120.29.2
15.102]
19 241 ms 242 ms 241 ms ae5.dar02.sr03.sng01.networklayer.com [50.97.18.
199]
20 241 ms 243 ms 242 ms po2.fcr01.sr03.sng01.networklayer.com [174.133.1
18.133]
21 242 ms 242 ms 242 ms 119.81.28.240-static.reverse.softlayer.com [119.
81.28.240]

Trace complete.

**Riser** · Dec 29 2012, 07:38 PM

tracert 119.81.28.240

Tracing route to 119.81.28.240-static.reverse.softlayer.com [119.81.28.240]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * 9 ms 9 ms 219.93.218.177
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8

Any idea why? I've been pinging +70ms compared to usual

ceddeeoo · Dec 29 2012, 08:45 PM

you guys dealing with isp companies owned by Orange, get a new provider lol. I used to have Orange when in France and they are total shite, I remember having a problem where my internet would drop literally every 2 mins for a second or two, just enough to disconnect me from any server from any online game. Customer service would just be like "....Why do you play online video games ??? You get viruses !!"

***Matt*** · Dec 30 2012, 01:25 AM

Riser, post: 82997, member: 992 Wrote:tracert 119.81.28.240

Tracing route to 119.81.28.240-static.reverse.softlayer.com [119.81.28.240]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * 9 ms 9 ms 219.93.218.177
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8

Any idea why? I've been pinging +70ms compared to usual

Looks like an ISP problem.

Double post

ALING KURING SARI SARI STORE, post: 82994, member: 1732 Wrote:my ping was 100-125ms in the first few weeks of its inception, but now its 255ms (50-60ms higher than the us server :O) even after restarting my router. I did a tracert.

Tracing route to 119.81.28.240-static.reverse.softlayer.com [119.81.28.240]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms dsldevice.domain.name [192.168.1.1]
2 24 ms 23 ms 24 ms 115.147.64.1
3 28 ms 22 ms 29 ms 124.217.124.165
4 25 ms 22 ms 27 ms 124.217.126.153
5 22 ms 21 ms 23 ms 124.217.126.162
6 24 ms 24 ms 24 ms 202.138.144.221
7 25 ms 25 ms 24 ms 202.138.145.237
8 29 ms 27 ms 28 ms 202.138.145.242
9 * * * Request timed out.
10 * * * Request timed out.
11 186 ms 188 ms 186 ms GigE1-2.IG2.LAX7.ALTER.NET [63.114.62.197]
12 * 187 ms 187 ms 0.xe-1-0-1.XT2.LAX7.ALTER.NET [152.63.118.38]
13 186 ms 185 ms 185 ms 0.xe-11-0-0.BR1.LAX15.ALTER.NET [152.63.115.94]

14 188 ms 187 ms 188 ms ix-11-2-2-0.tcore1.lvw-losangeles.as6453.net [64
.86.252.97]
15 253 ms 256 ms 250 ms if-2-2.tcore2.lvw-losangeles.as6453.net [66.110.
59.2]
16 238 ms 239 ms 238 ms if-7-2.tcore2.SVW-Singapore.as6453.net [180.87.1
5.25]
17 242 ms 250 ms 250 ms vlan1807.icore1.svq-singapore.as6453.net [120.29
.215.29]
18 242 ms 243 ms 241 ms ae12.bbr01.eq01.sng02.networklayer.com [120.29.2
15.102]
19 241 ms 242 ms 241 ms ae5.dar02.sr03.sng01.networklayer.com [50.97.18.
199]
20 241 ms 243 ms 242 ms po2.fcr01.sr03.sng01.networklayer.com [174.133.1
18.133]
21 242 ms 242 ms 242 ms 119.81.28.240-static.reverse.softlayer.com [119.
81.28.240]

Trace complete.

Your ISP is doing some crappy routing. You are going through the US instead of a more direct route.

Shokkk · Dec 30 2012, 06:04 AM

ceddeeoo, post: 83005, member: 9052 Wrote:you guys dealing with isp companies owned by Orange, get a new provider lol. I used to have Orange when in France and they are total shite, I remember having a problem where my internet would drop literally every 2 mins for a second or two, just enough to disconnect me from any server from any online game. Customer service would just be like "....Why do you play online video games ??? You get viruses !!"

same with my isp...total illiterate persons getting job....they say dont do any shitty thing or ur connection will be disconnected or cancelled....

Danger255 · Dec 30 2012, 08:23 AM

MAN NOW THIS IS TOO MUCH :mad::mad:! ----- I get 295ms on wL(the old one) And 300ms & above on wL Asia
Here's the new tracert

Tracing route to 119.81.28.240-static.reverse.softlayer.com [119.81.28.240]
over a maximum of 30 hops:

1 16 ms 45 ms 1 ms 192.168.1.1
2 61 ms 63 ms 34 ms 117.200.160.1
3 65 ms 58 ms 30 ms 218.248.174.14
4 110 ms 98 ms 70 ms 218.248.251.222
5 81 ms 87 ms 109 ms 115.254.1.138
6 92 ms 88 ms 91 ms 115.255.252.149
7 123 ms 116 ms 122 ms 62.216.147.249
8 126 ms 152 ms 161 ms so-7-0-0.0.ejr03.sin001.flagtel.com [62.216.128.
73]
9 147 ms 148 ms 128 ms 62.216.128.246
10 123 ms 136 ms 114 ms gi9-11.br01.sin02.pccwbtn.net [63.218.213.169]
11 113 ms 135 ms 157 ms 63-218-213-174.static.pccwglobal.net [63.218.213
.174]
12 135 ms 133 ms 168 ms ae6.dar01.sr03.sng01.networklayer.com [50.97.18.
201]
13 141 ms 231 ms 115 ms po1.fcr01.sr03.sng01.networklayer.com [174.133.1
18.131]
14 116 ms 141 ms 121 ms 119.81.28.240-static.reverse.softlayer.com [119.
81.28.240]

Trace complete.

Sibrox · Dec 30 2012, 01:09 PM

Server must be transferred to another host, maybe on Japan because their servers are faster.

***Matt*** · Dec 30 2012, 02:01 PM

I honestly don't think it's a Softlayer (Our host) problem, it's more these budget ISP's doing crap routing to Singapore.

Singapore is very well connected internationally, it's just the transit is usually more expensive so the budget ISP's usually use the cheapest transit possible which is not necessarily the fastest way to the server.

Danger255 your tracert is showing 116-142ms not 300ms?

ALING KURING SARI SARI STORE · Dec 30 2012, 05:22 PM

Matt, post: 83050, member: 178 Wrote:I honestly don't think it's a Softlayer (Our host) problem, it's more these budget ISP's doing crap routing to Singapore.

Singapore is very well connected internationally, it's just the transit is usually more expensive so the budget ISP's usually use the cheapest transit possible which is not necessarily the fastest way to the server.

Danger255 your tracert is showing 116-142ms not 300ms?

but its weird, i have a lower ping before..100ms.and now..255.

**Manky™** · Dec 30 2012, 06:45 PM

ALING KURING SARI SARI STORE, post: 82994, member: 1732 Wrote:my ping was 100-125ms in the first few weeks of its inception, but now its 255ms (50-60ms higher than the us server :O) even after restarting my router. I did a tracert.

Tracing route to 119.81.28.240-static.reverse.softlayer.com [119.81.28.240]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms dsldevice.domain.name [192.168.1.1]
2 24 ms 23 ms 24 ms 115.147.64.1
3 28 ms 22 ms 29 ms 124.217.124.165
4 25 ms 22 ms 27 ms 124.217.126.153
5 22 ms 21 ms 23 ms 124.217.126.162
6 24 ms 24 ms 24 ms 202.138.144.221
7 25 ms 25 ms 24 ms 202.138.145.237
8 29 ms 27 ms 28 ms 202.138.145.242
9 * * * Request timed out.
10 * * * Request timed out.
11 186 ms 188 ms 186 ms GigE1-2.IG2.LAX7.ALTER.NET [63.114.62.197]
12 * 187 ms 187 ms 0.xe-1-0-1.XT2.LAX7.ALTER.NET [152.63.118.38]
13 186 ms 185 ms 185 ms 0.xe-11-0-0.BR1.LAX15.ALTER.NET [152.63.115.94]

14 188 ms 187 ms 188 ms ix-11-2-2-0.tcore1.lvw-losangeles.as6453.net [64
.86.252.97]
15 253 ms 256 ms 250 ms if-2-2.tcore2.lvw-losangeles.as6453.net [66.110.
59.2]

16 238 ms 239 ms 238 ms if-7-2.tcore2.SVW-Singapore.as6453.net [180.87.1
5.25]
17 242 ms 250 ms 250 ms vlan1807.icore1.svq-singapore.as6453.net [120.29
.215.29]
18 242 ms 243 ms 241 ms ae12.bbr01.eq01.sng02.networklayer.com [120.29.2
15.102]
19 241 ms 242 ms 241 ms ae5.dar02.sr03.sng01.networklayer.com [50.97.18.
199]
20 241 ms 243 ms 242 ms po2.fcr01.sr03.sng01.networklayer.com [174.133.1
18.133]
21 242 ms 242 ms 242 ms 119.81.28.240-static.reverse.softlayer.com [119.
81.28.240]

Trace complete.

I Am telling you its all isp's fault. they do random routing causing ping . Show tell you tracert and tell them to rout best , so that u get ;east ping available. I TOLD THIS TO KOYA AND SAKO, THEY DON'T THINK THIS IS THE SOLUTION. LISTEN TO BISON , ARYA , MATT! TO THAT IT WILL BE SOLVED IN FEW DAYS.!

Yes....	10	62.50%
No....	6	37.50%
Total	16 vote(s)	100%