High Latency recently

***Matt*** · Aug 18 2013, 12:42 PM

This is a traceroute directly from our servers.

traceroute to 60.48.*.* (60.48.*.*), 30 hops max, 60 byte packets
1 119.81.33.41-static.reverse.softlayer.com (119.81.33.41) 0.281 ms 0.320 ms 0.364 ms
2 ae11.dar02.sr03.sng01.networklayer.com (174.133.118.132) 0.175 ms 0.173 ms 0.168 ms
3 ae9.bbr01.eq01.sng02.networklayer.com (50.97.18.198) 0.815 ms 0.815 ms 0.812 ms
4 p4788.sgw.equinix.com (202.79.197.15) 64.999 ms 65.002 ms 65.040 ms
5 * * *
6 115.132.109.194 (115.132.109.194) 268.492 ms 115.132.109.206 (115.132.109.206) 266.678 ms 115.132.109.194 (115.132.109.194) 268.343 ms
7 * * *
8 * * *

Might be the peering at Equinix overloaded. Softlayer directly peer with TM http://bgp.he.net/AS4788#_peers.

You can give this traceroute to your ISP, but I will need one done by you before I can raise this as an issue with Softlayer. By the looks of it you have some sort of firewall blocking it on your computer or router.

ALING KURING SARI SARI STORE · Aug 18 2013, 01:13 PM

I have a higher ping again in asia server than the us server. Haven't done a tracert again but will do once I get a chance.

**Riser** · Aug 18 2013, 01:34 PM

I doubt its a computer issue cuz I get a high ping to War-Lords servers eventhough my firewalls turned off.

***Matt*** · Aug 18 2013, 02:32 PM

I'm not saying it's a firewall causing the high ping, if it was he wouldn't be able to play at all. I'm saying the firewall is blocking the traceroute (Pinging).

**Ghosty** · Aug 18 2013, 03:21 PM

Same as me . Service provider's fault .

Sibrox · Aug 19 2013, 01:54 AM

^ Right and we need to transfer the server to a new better ones.

Minion™ · Aug 19 2013, 02:58 AM

Matt, post: 100538, member: 178 Wrote:I'm not saying it's a firewall causing the high ping, if it was he wouldn't be able to play at all. I'm saying the firewall is blocking the traceroute (Pinging).

Dear Matt,

I didnt use any antivirus/3rd party firewall software except default from windows XP. Everything has been turned off. The problem happen since early morning Sunday (+8) and only affect all War-Lords Asia server.

Would be great knowledge if you can teach me how to check if my firewall blocking the traceroute.

***Matt*** · Aug 19 2013, 07:40 AM

Something is definitely blocking it on your side since hop 1 times outs. This may be your router or a firewall on your computer and is something you will have to determine.

Sibrox, post: 100560, member: 14065 Wrote:^ Right and we need to transfer the server to a new better ones.

Like I said before, if you want servers in India you are more than welcome to pay us the increased cost.

Hostage · (This post was last modified: Aug 19 2013, 09:50 AM by Hostage.)

Dude, You access the internal pages via this address, post it here.

***Matt*** · Aug 19 2013, 09:46 AM

It depends on the brand. For example mine is 10.1.1.1.